GDPR Privacy Policy (Updated 2026)
At Pest Control Service Limited ("we," "us," or "our"), we take your privacy seriously and are committed to protecting your personal data. This GDPR Privacy Policy outlines your rights under the General Data Protection Regulation (GDPR) and other privacy laws such as the California Consumer Privacy Act (CCPA), and how we collect, use, store, and protect your information.
1. Data We Collect
We collect personal data to provide better services, enhance customer experience, and ensure the safety and effectiveness of our pest control services.
Types of Data We Collect:
- Personal Information: Name, email address, phone number, physical address, billing details, and any other information you provide to us when contacting us or using our services.
- Non-Personal Information: Browser type, IP address, device information, and data collected via cookies or other tracking technologies to improve website performance.
2. How We Use Your Data
We use your personal data for the following purposes:
- To fulfill service requests and deliver pest control services.
- To contact you with relevant information, promotions, or updates (with your consent).
- To respond to customer inquiries or complaints.
- To improve our website, services, and customer support.
- To comply with legal obligations.
3. Legal Basis for Processing Your Data (GDPR Compliance)
Under the GDPR, we must have a legal basis to process your data. We process your data based on the following legal grounds:
- Consent: If you have given clear consent for us to process your personal data.
- Contractual Obligations: To fulfill a contract we have with you (e.g., providing pest control services).
- Legal Obligation: When we are legally required to process your data.
- Legitimate Interest: When processing is necessary for our legitimate business interests, such as improving our services.
4. Your Rights Under GDPR
As a user based in the European Union (EU), you have the following rights under the GDPR:
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: You can request corrections to your personal data if it is inaccurate or incomplete.
- Right to Erasure (Right to Be Forgotten): You can request the deletion of your personal data, subject to certain conditions.
- Right to Restriction: You can request that we restrict how your personal data is processed.
- Right to Data Portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format, or transfer it to another data controller.
- Right to Object: You can object to our processing of your personal data, particularly when it is used for direct marketing purposes.
- Right to Withdraw Consent: If we rely on your consent for processing your personal data, you can withdraw it at any time.
5. Your Rights Under Other Privacy Laws
- CCPA (California Consumers): You have the right to know what personal data we collect, to request the deletion of your data, and to opt-out of the sale of your personal information.
- PIPEDA (Canada): You have the right to access your personal data and request corrections, as well as to withdraw consent for specific uses of your data.
- Other Jurisdictions: If you are located in a jurisdiction with additional privacy protections (such as Australia’s Privacy Act or Brazil's LGPD), you may have similar rights.
6. How We Protect Your Data
We implement various security measures, including encryption, secure servers, and access controls, to protect your personal data from unauthorized access, disclosure, or loss. While we strive to keep your information secure, please be aware that no data transmission over the internet is 100% secure.
7. Sharing Your Data
We do not sell, trade, or rent your personal data. However, we may share your data with:
- Service Providers: To help us operate our business, such as payment processors or IT service providers.
- Legal Requirements: If required by law or to protect our legal rights.
8. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect data about your browsing behavior. You can manage your cookie preferences by adjusting your browser settings. Disabling cookies may affect your ability to use certain features of our website.
9. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, we will securely delete or anonymize your data.
10. Cross-Border Data Transfers
If you are located outside the United States, please note that your personal data may be transferred to and processed in the USA or other countries where our service providers are located. We ensure that such transfers comply with applicable data protection laws.
11. Changes to This Policy
We may update this GDPR Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will revise the "Last Updated" date accordingly.
12. Contact Us
If you have any questions or concerns about your privacy or this policy, please contact us:
Email: privacy@pestcontrolservicelimited.com
Phone: +1 (844) 927-9030
Address: 400 Rella Blvd Ste. 207-1093 Montebello, NY 10901 United States