Refund Policy (Updated 2026)
Refund Policy & Guarantees – Pest Control Service Limited
At Pest Control Service Limited, we are committed to providing top-quality pest control services and ensuring the satisfaction of our customers. We stand behind the effectiveness of our work and offer guarantees to give you peace of mind. Below, you will find details on our refund policy and service guarantees.
Our Service Guarantee
We guarantee the effectiveness of our pest control treatments. If pests return between scheduled visits, or if the initial treatment does not meet expectations, we will return at no extra cost to retreat the affected area until the issue is resolved. This is part of our commitment to delivering outstanding results.
- 100% Satisfaction Guarantee: We aim for complete customer satisfaction. If you are not satisfied with the results of our service, contact us, and we will work to make it right.
- Free Retreatments: Should pests reappear within the warranty period of your treatment, we will provide additional treatments at no extra charge.
Refund Policy
We strive to offer the best service possible, but in rare cases where you are not satisfied with the outcome, we provide a fair and transparent refund policy:
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Eligibility for Refunds:
- Refunds are only considered if the service provided did not yield the expected results as per the service agreement and after reasonable efforts, including retreatment, have been made.
- Requests for refunds must be submitted within 30 days of the service date.
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Non-Refundable Items:
- Any prepaid service packages or ongoing subscription services are non-refundable after the first treatment has been completed, but we will continue to provide services for the duration of the agreement.
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How to Request a Refund:
- If you believe you are eligible for a refund, please contact our customer service team at +1(888)2177143 or via email at contact@pestcontrolservicelimited.com.
- Include your service details, reason for the refund request, and any additional relevant information.
- Our team will review your case and, if eligible, process the refund within 10-14 business days.
Exceptions
- Emergency Services: Refunds do not apply to emergency pest control services.
- Client Responsibilities: Our guarantee does not cover situations where the customer fails to follow the treatment plan, post-treatment instructions, or allows new infestations due to negligence (e.g., leaving food exposed or not sealing entry points).
- Natural Disasters: Any natural events beyond our control that affect treatment success (e.g., flooding or severe weather) will void the guarantee for that particular treatment.
How We Ensure Quality
- Experienced Professionals: All our technicians are certified and trained to provide the best pest control solutions available.
- Safe and Effective Solutions: We use industry-leading products that are both safe for your family and pets while being effective against pests.
- Customer Support: Our customer support team is always available to answer your questions or address any concerns regarding your treatment.
Contact Us
For any questions or concerns about our refund policy or service guarantees, please do not hesitate to reach out to us.
Email: contact@pestcontrolservicelimited.com
Phone: +1 888 217 7143
Address:
400 Rella Blvd Ste. 207-1093 Montebello, NY 10901 United States